Make outbound calls to prospective students, candidates, beneficiaries and other assigned leads.

Attend inbound enquiries and provide appropriate information about AISECT programs, courses, projects and services.

Explain program details, eligibility, benefits, fees, training process or other relevant information clearly.

Follow up regularly with interested leads and support conversion/enrolment.

Conduct calling for mobilisation of candidates for training and skill-development programs whenever required.

Maintain daily calling data, lead status and follow-up details in Excel, CRM or the designated system.

Update interested, not interested, follow-up and converted lead status accurately.

Coordinate with Centre Managers, Business Development, Admissions, Project and Operations teams for lead closure.

Share qualified/interested leads with the concerned team for further action.

Follow up on pending documentation, registrations, counselling or joining formalities where applicable.

Achieve daily/weekly/monthly calling and conversion targets assigned by the reporting manager.

Prepare and share daily calling/MIS reports.

Maintain professional communication and a positive representation of AISECT while interacting with candidates and customers.